The Ins And Outs of How We Do Business
Frequently asked questions
Are your Cleaning Staff Members Trustworthy?
Absolutely! The responsibility we take on when we are allowed into your home or business is not something we take lightly, and we go above and beyond to ensure that you and your Home/Business are in safe hands of any of our employees. We screen all of our ZipClean staff before hiring them to be certain they are trustworthy, each have a personal interview with our hiring staff and our employees are also given additional training to ensure they meet our high standards.
Do I need to be present when you clean?
Definitely not. It is up to you whether or not you want to be present during our ZipClean Pro home/business cleaning services. Many of our customers are at work, school, running errands while we are cleaning, or have gone home to enjoy their evenings.
Can you help get our home clean to put it on the market?
Yes we can! We can help get your home clean for showings and once your home has sold and you have moved out and before the new owners arrive, give it a ZipClean sparkle clean.
What Residential Services do you offer?
We can provide you with a variety of residential cleaning services, from one-time cleanings to weekly cleanings, even bi-weekly cleanings. You can also count on us to help you clean your home for move in's and out's, or that special event before, after or both!
How do you calculate hours of labor?
Each home or business is different, after your personalized quote we will give you our best estimate of time. We charge by 15 minute increments for time spent over the estimated time quoted, making sure your details are met. Hours are listed in labor-hours, meaning that a four-hour appointment could either be one pro working for four hours or two pros working for two hours.
Do you professionally clean carpets?
We do not currently offer carpet shampooing services. However, we do have the ability to deep clean, steam mop, and/or buff linoleum and laminate flooring.
Can you remove hard water from fixtures and surfaces?
Absolutely! Hard water removal is our specialty. No matter what material, we can make your faucets, showers, or counters look brand new.
Can you clean my dishes?
We are able to clean dishes, whether it be residentially or commercially.